Change Management and Change Leadership


Change is a constant is the business environment and might be proactive or reactive. It is a complex multi-stage process requiring a blend of hard and soft skills to get right. This intensive course will provide a wide range of tools, ideas, approaches, concepts and case studies to prepare participants to be effective leaders of change.

Course Length:

Two days.


Face-to-face or virtual group course.


Having attended this course, participants will:

1. Understand the meaning of change, reasons for change, the links between change and organisational culture, what makes change successful and why change might fail.

2. Know how change leadership compare and contrast, and what leadership styles might occur in times of change.

3. Understand the steps to change and how to manage different stakeholders in times of change.

4. Have developed the tools, approaches, knowledge, hard and soft skills, and mindset required to be an effective leader of change.

5. Have analysed and evaluated real-life case studies of change in organisations.

Who Should Attend:

The course is aimed at anyone who needs to develop their competences in managing and leading change.

Key Features of the Course:

- The meaning of “change” and types of change

- Change and organisational culture

- The causes of change and the need for change

- Change management vs. change leadership

- An examination of Kotter’s eight steps (including the “sense of urgency”)

- Leadership styles in time of change

- Mapping and managing stakeholders in times of change

- Using a force field analysis

- Decision making and considering impacts

- Communication and influencing in times of change

- Why change might fail

- Case study analysis on change in organisations

- Personal action planning

Recommended Reading:

Egan, Gerard (1994) Working the Shadow Side. San Francisco: Jossey-Bass.

Samygin-Cherkaoui, Anastasia (2016) McKinsey 7S Framework. Namur: Lemaitre.

Harvard Business Review (2011) On Change Management. Boston, Massachusetts: Harvard Business Review Press.

Kotter, John P. (2012) Leading Change. Boston, Massachusetts: Harvard Business Review Press.

Smith, Richard et al. (ed.s) (2015) The Effective Change Manager’s Handbook. London etc.: Kogan Page.

Outline / Technical Proposal:


"A great change leader creates other change leaders"

- Dr. John Kotter

(c) Ben Dobbs, Dublin, 2021.