Ben Dobbs: International Training and Coaching

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© copyright, Benjamin Dobbs, trading as BD Communications (Leadership, Communication, Coaching, Consultancy and Training), 2018, Dublin, Ireland

Interpersonal Skills for Business ...            

About the Course:

Develop all the skills needed for modern business communication and be able to acheive your business objectives through developing strong, productive working relationships with colleagues, team members, managers and customers and clients.

 

Length of Course:

Two days

 

Content:

- Effective communication

- Influencing, persuading, convincing, negotiating and not manipulating

- Setting and communicating goals, targets, objectives, mission, vision, purpose and strategy

- Giving and receiving effective feedback

- Building and maintaining trust

- Making decisions

- Coaching approaches to conversations

- Listening as an interpersonal skill

- Handling conflict and conflict management

- Socialising and networking

- Personal vs. professional communication

- Intercultural skills

- Managing up

- Nonverbal communication